Frequently Asked Questions

When will I receive my license key?
Why doesn't the license key I just received work?
How many vehicle records can I manage with Vehicle Manager?
How can I backup the Vehicle Manager database?
Does Vehicle Manager work on Windows 10?
Does Vehicle Manager work on a Mac?
How long is the Vehicle Manager license valid?
How do I connect to a remote database?
Can Vehicle Manager track and calculate expenses?
Can Vehicle Manager remind me when service is due?
How do I add my company name on the reports?
How do I uninstall the software?

When will I receive my license key?

License keys are sent to the email address you used during checkout usually within 3 minutes of your purchase confirmation. However, some email notifications may get routed to your bulk or junk mail folder. If you haven't received your license key in your email inbox within 30 minutes, be sure to check your bulk or junk mail folder. You may also retrieve it using our license key retrieval page.

Why doesn't the license key I just received work?

Vehicle Manager comes in four different editions, and the license key you purchased must match the edition that you're entering it in. For example, a license key for the "Home Edition" will not work in the "Professional Edition". You can check to see which edition you have installed by opening Vehicle Manager and reading the caption at the very top of the window. If it doesn't match the edition of the license key that you purchased, download and install the matching edition here.

How many vehicle records can I manage with Vehicle Manager?

Vehicle Manager Edition Vehicles
Home Edition 10
Professional Edition 50
Fleet Edition Unlimited
Fleet Network Edition Unlimited


How can I backup the Vehicle Manager database?

Home/Pro/Fleet Edition:
Select the menu item: File --> Backup...
This option will create a compressed backup file containing all of your vehicle records in a single file with extension .vbk. You may save the backup file to your computer or to a flash drive. If you would like to save it to a CD, first save the backup file to your computer, then copy it to CD. To restore the data from this file, use the menu option File --> Restore...

Fleet Network Edition:
You may backup the database manually using the instructions listed above, or you may set up an automated nightly schedule. Please see the backup instructions.

Does Vehicle Manager work on Windows 10?

Yes. Vehicle Manager is compatible with Windows 98, ME, NT, 2000, XP, 2003, Vista, 7, 8, and 10.

Does Vehicle Manager work on a Mac?

No sorry. Vehicle Manager requires Windows 98, ME, NT, 2000, XP, 2003, Vista, 7, 8, or 10.

How long is the Vehicle Manager license valid?

Your Vehicle Manager license key will work in the version of the software you purchase without limitation or expiration. You also receive free updates for 24 months. Updates *after* 24 months can be purchased for 50% off the regular price. However, you are never required to update, so you may continue to use the older version for as long as you want with no additional charges.

How do I connect to a remote database?

Refer to the database configuration instructions.

Can Vehicle Manager track and calculate expenses?

Yes, in addition to Fuel usage tracking, Vehicle Manager can track individual service entries with line items for parts, materials, labor, and tax.

Can Vehicle Manager remind me when service is due?

Yes, Vehicle Manager has red, yellow, green status indicators next to each vehicle in the vehicle list, and a reminder window displays upcoming service due when you open the program. You may also print the "Service Reminders" report for a complete list of service due. These reminders are all based on the Service Schedule which you can set up for each vehicle. You can specify the schedule frequency in calendar time as well as distance or hours.

How do I add my company name to the reports?

1. Select the main "Reports" tab.
2. Click on the "Header/Footer" button in the toolbar.
3. "Edit" the Custom Header/Footer to use your company name.

How do I uninstall the software?

1. Open the Windows Control Panel
2. Select Programs and Features
3. Select the program in the list and then click "Uninstall"

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